For product ordering issues, delivery information, or specific questions about our products, please email us at :

info@trilastin.com.au

(We will return your query within 24 hours). Please also read out FAQs section of this website to see if your questions may already be answered.

In order for us to provide you with the highest quality customer service, we welcome any feedback and comments you may have about our products.

For information about our product returns policy, please read our ‘60 Day Guarantee’ for information on how to process a return and receive a Return Merchandise Authorisation Number.

If you have any further questions, please email us at:

returns@trilastin.com.au

After reading our Product Return Guidelines, please send product returns (as outlined on 60 Day Guarantee section) to the following address:

Defytime Pty Ltd
Product Returns
PO Box 187
Strathfield PO
NSW 2135
Sydney Australia

As promised, Defytime Pty Ltd will endeavor to process all eligible returns within 72 business hours upon receipt. A confirmation of the refund transaction will be sent via the email address provided at the time of purchase.

If you are interested in stocking one of our products in your store, or for media enquiries and more information, please email us at::

info@trilastin.com.au

Please click here for manufacturer's details www.ecresearchcorp.com